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Hotel · Melbourne · Victoria

Best Western Queen Victoria Market Hotel

A 4-star stay in the heart of Melbourne, steps from the Queen Victoria Market and the free tram zone.

  • 9.1 rating for rooms and service
  • Free Wi-Fi in all rooms
  • 24-hour luggage storage for late flights
8.4 Great 919 reviews Booking.com 8.4 · 919 reviews

About

Best Western Queen Victoria Market Hotel

Best Western Queen Victoria Market Hotel is a 4-star property located on Capel Street, a 10-minute drive from Melbourne Cricket Ground. With 36 rooms, the hotel keeps things personal and well-run, which shows in its strong 9.1 rating for both rooms and service from 919 guest reviews.

The hotel is built around convenience and quiet. Soundproofed rooms, air conditioning, and tea and coffee facilities come standard, and the location puts you within walking distance of the market, restaurants, and tram stops. The 14:00-18:00 check-in window is a bit narrow, but free luggage storage helps if you arrive earlier or need to stay out after check-out.

  • No smoking on site
  • Safe deposit box
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Rooms and service score 9.1 out of 10 — Both categories top the hotel's ratings, backed by repeated guest praise for friendly staff and comfortable rooms.
  • Location for market, trams, and dining — Guests mention the hotel is close to the Queen Victoria Market, free tram zone, restaurants, and bars.
  • Quiet and clean with modern comfort — Soundproofed rooms, blackout curtains, and high shower pressure are called out by guests, plus the beds.
  • Luggage storage for flexible travel — Guests appreciate the hotel storing bags for early arrivals or flight delays, giving flexibility around the 14:00-18:00 check-in.

Worth weighing

4 to weigh
  • Check-in is limited to 14:00–18:00 — If you arrive outside these hours, you may need to adjust plans unless you can use luggage storage first.
  • Some rooms feel small — A few guests mention the rooms being compact, though they also note they are clean and comfortable.
  • No pets allowed — The hotel does not accept pets, so animal companions will need alternative arrangements.
  • No microwave in rooms — One guest wished for a microwave to reheat takeout, but this is a minor point given other amenities.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Executive Single Room

  • 1 Queen-size bed
  • City view
  • Non-smoking
  • Air conditioning

Executive Queen Room

  • 1 Queen-size bed,1 King-size bed,2 Single beds
  • City view
  • Non-smoking
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Room comfort

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Tea and coffee facilities
  • Ironing facilities

Accessibility

  • Rooms/Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled

Services

  • Free Wi-Fi in rooms
  • Business centre
  • Fax/Photocopying
  • Luggage storage
  • Housekeeping

Safety & security

  • Safe deposit box
  • Security
  • Smoke detectors
  • Fire extinguishers
  • Key card access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 919 reviews

Guest-rated 8.4/10 from 919 reviews

Booking.com · 8.4 · 919 reviews
8.4Verified guest

“Staff were genuinely welcoming and helpful, and the spot was ideal for getting around Melbourne. The room was compact, but spotless and comfy. Would not hesitate to recommend.”

8.4Verified guest

“Loved the location, so close to eateries and bars. Only 10 minutes by car to the airport.”

8.4Verified guest

“The place was spotless and had a fresh, modern feel. Beds were super comfy and the shower had excellent pressure. The little seating nook by the vending machine was a nice touch. Only wish there was a microwave in the room for reheating takeaway, but that's a tiny detail.”

8.4Verified guest

“Being right by the market made exploring easy, and the blackout curtains meant a great night's sleep. Shower pressure and bed comfort were both excellent. Staff went out of their way, storing my bags and giving me a comfortable place to wait out my flight delay.”

8.4Verified guest

“Roomy, comfortable room with a king bed, and the staff were very friendly. The location is excellent and super convenient.”

8.4Verified guest

“Fantastic spot, really close to the free tram zone so getting around is easy. Plenty of breakfast options nearby.”

04 — Location

Getting around Melbourne

The property sits in Melbourne.

Queen Victoria Market: The hotel sits close to the market, making it easy to wander through stalls and grab a bite.

Free Tram Zone: Guests highlight the proximity to the free tram zone, so getting around the city centre is simple and cost-free.

Restaurants and bars: A short walk brings you to a range of dining options, something reviewers call out as a plus.

Melbourne Cricket Ground: A 10-minute drive away, a draw for sports fans according to the hotel's description.

77 - 79 Capel Street, Melbourne, Victoria, 3003, Australia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-18:00
Check-out
By 10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
42 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 18:00, and check-out is by 10:00.

Is parking available at the hotel?

The hotel does not list parking information, so you may need to look for nearby options.

Are pets allowed at the hotel?

No, pets are not allowed at Best Western Queen Victoria Market Hotel.

Does the hotel offer luggage storage?

Yes, luggage storage is available, and guests have used it to store bags before check-in or after check-out.

Is breakfast included?

The hotel's amenities do not specify breakfast, but guests mention a good variety of breakfast options nearby.

How close is the hotel to public transport?

Guests note it is within walking distance of tram stops and the free tram zone, making city travel easy.

The bottom line

A reliable, well-rated choice for market-side convenience, strong room comfort, and a staff that guests consistently appreciate – with a few structural quirks like a narrow check-in window.

8.4Editor's take

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